# Org Logging

> While it is important to understand when your system is healthy, it's just as important to understand when it is not. 

Source: https://support.kustomer.com/en_us/org-logging-HJ_jlyrZS

Last updated: 2025-03-13T19:22:27.766Z

While it is important to understand when your system is healthy, it's just as important to understand when it is not. Org Logging is a tool that notifies you of errors in your Kustomer organization and recommends next steps on how to fix them.

This feature currently monitors the following app integrations:

*   Facebook
*   Gmail
*   WhatsApp by Twilio

If you have any of these integrations configured and do not see the Org Logging dashboard, please contact us at [support@kustomer.com](mailto:support@kustomer.com).

**Who can access this feature?**

**User types**

Admins can access this feature.

  

### In this article

*   [The Org Logging dashboard](#dashboard)
*   [Configure notification recipients](#configure)
*   [Org Logging email notifications](#notifications)

### The Org Logging dashboard

The Org Logging dashboard contains a list of your organization's most recent org logging notifications. Errors are ordered chronologically from newest to oldest. You can use the _Search_ and _Date Range_ fields as filters to narrow the list of errors.

When applicable, a logged error may contain a link to open the relevant app settings page where you can resolve the issue. Select the red **link** icon to jump to the app to take further action.

![](https://cdn.kustomerhostedcontent.com/media/570fad9d9001bc1000163b28/4b451ffba9e5b36684c98c946a67395c.png)

### Configure notification recipients

Org Logging will send notifications to up to 5 email addresses which you can specify in the Org Logging settings.

**Note:** The Org Owner will receive the notifications if you don't specify any email addresses. Adding at least one email address to the recipient's list will notify the specified individuals instead.

**To add notification recipients:**

1.  In Kustomer, go to **Settings ![](https://cdn.kustomerhostedcontent.com/media/570fad9d9001bc1000163b28/d10a1f8a45059997efec4982d78233db.png)\>** **Security > Org Logging**.
2.  Select the **Notifications** tab.
3.  Enter the email addresses of those who will receive error notifications.  
    ![](https://cdn.kustomerhostedcontent.com/media/570fad9d9001bc1000163b28/9279c08463e7fa09d8acc85211c9f1ad.png)
4.  Select **Save Changes**.

### Org Logging email notifications

If an error occurs, the notification recipients will receive an email alert. The email contains the alert's name, what we think may have caused it, and a link to the Org Logging dashboard in Kustomer, where you can take further action.

![](https://cdn.kustomerhostedcontent.com/media/570fad9d9001bc1000163b28/3ee986d649168718b959697bcbb09132.png)